QUESTIONS.
ANSWERED.

Check The Merch™ is being built for private sellers and collectors as well as artists, musicians, actors, athletes, creators, labels, studios, publishers, clubs, teams, shops, venues, attractions, festivals, brands and other organisations.

No. Private individuals will be able to sell alongside businesses and professional sellers. The seller type you choose helps Check The Merch™ tailor onboarding and marketplace information.

Check The Merch™ is intended for merchandise and collectibles with a genuine connection to an artist, band, film, TV show, production, team, athlete, game, comic, animation, creator, podcast, venue, event, organisation or recognised cultural property. Examples include clothing, programmes, signed items, posters, vinyl, cassettes, toys, figures, promotional items, event memorabilia and vintage or resale Merch.

No. Music is an important part of Check The Merch™, but the marketplace is being designed for Merch across film, TV, theatre, comedy, sport, gaming, comics, animation, creators, podcasts, attractions, exhibitions and other cultural sectors.

Yes. Check The Merch™ is designed to combine official and primary-market merchandise with resale, vintage and collectible items. Condition, origin and relevant provenance will form part of the listing information.

Counterfeit goods, unsafe items, stolen goods and anything prohibited by law or Check The Merch™ marketplace rules will not be permitted. Final category-specific restrictions and the treatment of unofficial or bootleg items will be set out before live trading begins.

Optional shop and stock integrations are planned, with Shopify our intended first pilot. The aim is to make importing eligible merchandise easier and help keep stock aligned where supported. This feature is not live; seller consent, platform support and technical testing are required before any connection is offered.

We are assessing integrations with Whatnot, WooCommerce, eBay and other platforms. What can be imported or synchronised will depend on the tools and permissions each platform provides. We will not claim automatic syncing for any provider until it has been developed and tested.

Bulk listing imports and multiple photo uploads are planned to help sellers bring across larger inventories without entering every detail individually. Supported shop imports and file-based options are being evaluated. Items will still need correct details, eligible merchandise categories and marketplace review; volumes and import formats are not confirmed yet.

Short listing videos are planned so buyers can see how an item moves or works—particularly useful for mechanical toys and collectibles. Video uploads are not yet available, and the supported formats, duration, size and moderation requirements will be confirmed before release.

No. Check The Merch™ is pre-launch and no live shop connection is currently offered. Until a supported integration is activated and confirmed as working, sellers will remain responsible for keeping inventory accurate wherever they list the same item.

Standard listings are planned to be free. There is no upfront listing charge under the standard Check The Merch™ model.

The standard seller commission is planned to be 0%. Sellers keep 100% of the item sale price unless they choose an optional paid promotion or other optional paid feature.

The planned Check The Merch™ buyer platform fee is 7% of the item price, with a minimum fee of 75p and a maximum fee of £5.

Check The Merch™ is being designed around a protected payment flow. The buyer pays Check The Merch™, funds are held during fulfilment, and the seller payout is released after delivery or receipt is confirmed, subject to the final beta terms and any active issue or dispute.

Each seller remains responsible for their own tax and VAT position where applicable. Check The Merch™ will provide transaction information and marketplace records, but individual tax treatment depends on the seller's circumstances.

The buyer is planned to pay the delivery charge. Sellers will choose the courier or delivery methods they are willing to use, and checkout will show compatible options.

Yes, if you choose to allow them. Sellers control whether buyers can ask item-specific questions, and the setting can be switched off. Questions stay inside Check The Merch™, while personal contact details, external links and off-platform payment requests are restricted.

Check The Merch™ is designed to keep seller contact details private. Only information genuinely required to complete a transaction, delivery or legal obligation will be used or shared as necessary.

Post-sale problems use a separate structured issue process. Check The Merch™ can step in where needed, with payout release paused while a qualifying issue is reviewed.

That is part of the planned delivery model. Sellers are intended to be able to save preferences for printerless QR labels, printable labels, or both, with an order-level override where supported by the courier.

Where evidence exists, Check The Merch™ is designed to preserve useful history about an item: for example an original artist or official sale, source information, later ownership and relevant resale history. The aim is to keep context attached to collectible Merch rather than losing it after each sale.

No marketplace can automatically guarantee every third-party item. Check The Merch™ is being designed to capture useful evidence, seller declarations, source information and item status clearly, while using moderation and buyer-protection processes where concerns arise.

Listings will use structured condition choices appropriate to the item, supported by photographs and seller notes. Clothing listings are also planned to support UK sizing by default with overseas sizing and conversion guidance where relevant.

Denzil™ is the planned Check The Merch™ discovery assistant, designed to help buyers explore related merchandise, artists and collecting interests. The exact features and timing will be confirmed during beta testing.

Price history, collection records and previous sale information are planned features where reliable data is available. These features are intended to help buyers and collectors understand an item's history rather than treating every sale in isolation.

Not yet. Check The Merch™ is currently pre-launch and preparing the founding-seller beta. Features described as planned are still being built, tested or finalised.

Your details are saved to the founding-seller waiting list and Check The Merch™ can contact you about beta access and launch updates. Joining is free and does not commit you to list or sell anything.

The founding seller beta is UK-first. Wider geographic availability can be considered after the UK marketplace and fulfilment model have been tested.

Current plans include priority beta access, a Founding Seller badge, seller launch guides, opportunities for seller spotlights, the chance to help shape the platform, and free lifetime entry to Check The Merch™ prize draws subject to the applicable published prize-draw terms.

Check The Merch™ will contact selected waiting-list sellers when beta invitations open, with onboarding instructions and the final beta terms, payment arrangements and delivery process.